At Aditya Solar Solution, we are committed to providing reliable solar products and professional installation services. We help our customers understand the applicable warranty terms for their solar panels, inverters, batteries and other system components.
Warranty coverage, duration and conditions may vary depending on the product, manufacturer and system component. Customers should refer to the applicable manufacturer warranty documentation for complete terms and conditions.
We believe that customers should have clear information about the products they purchase. Our team assists customers with understanding warranty coverage and guides them through the warranty claim process when required.
Our support includes:
Solar PV modules are designed for long-term operation, and manufacturers generally provide separate product and performance warranty terms. The exact warranty period depends on the brand and model selected for your solar system.
Important: Warranty coverage is subject to the manufacturer's warranty terms and conditions.
Solar inverter warranty coverage depends on the manufacturer and model installed.
The applicable warranty may cover manufacturing defects and component failures under normal operating conditions, subject to the manufacturer's terms.
Our team can assist you in understanding the applicable inverter warranty and the process for raising a warranty claim.
Battery warranty varies according to the battery type, brand, model and usage conditions.
Warranty terms may depend on factors such as:
Customers should follow the manufacturer's recommended operating and maintenance guidelines to maintain warranty eligibility.
Aditya Solar Solution provides professional installation and system support.
If you experience an installation-related issue, our team can inspect the system and provide appropriate assistance.
However, manufacturer product warranties and installation/workmanship support are separate, and the applicable terms will depend on the nature of the issue.
Warranty coverage may not apply to issues caused by:
The final determination of warranty coverage is subject to the applicable manufacturer's warranty terms.
If you believe your solar equipment has a warranty-related issue, please contact our support team.
1. Contact Us
Share your name, contact details and system information.
2. Explain the Issue
Provide details about the problem and, if possible, photographs or videos.
3. System Inspection
Our team may inspect the system to understand the issue.
4. Warranty Verification
We will check the applicable product warranty and supporting documents.
5. Claim Assistance
Where applicable, we will assist with the manufacturer's warranty claim process.
6. Resolution
The issue will be handled according to the applicable warranty terms and manufacturer's procedure.
Customers are advised to keep their:
These documents may be required when processing a warranty claim.
Warranty periods and coverage are product- and manufacturer-specific. Aditya Solar Solution does not independently extend or modify a manufacturer's warranty unless a separate written commitment has been provided.
All warranty claims are subject to the applicable manufacturer's warranty terms, conditions and exclusions.
For the exact warranty applicable to your solar system, please contact us with your product name, model and serial number.
Have an issue with your solar panel, inverter or battery? Our team is here to help.
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